Quality Policy

Bernitsas Law Firm is committed to maintaining its position at the forefront of the market and to responsibly and consistently providing exceptional legal services to our clients and applying the highest standards of professionalism, efficiency, honesty and fairness to everything we do.


Our vision is to continue to stand out as a market leader in the Greek legal services industry and effectively undertake demanding mandates, while taking into account our clients’ commercial concerns, requirements and priorities.


Our goal is:

  • To provide top-tier services to all our clients
  • To successfully complete the work assigned to us within demanding deadlines
  • To constantly build on our reputation and develop our internal structure
  • To increase our business with the addition of new clients
  • To comply with the legal and regulatory framework governing our Firm’s operation and regularly review our internal policies and procedures to conform with the highest levels of industry, ethical and practice management standards
  • To continuously build on and improve the quality of our service offering through the implementation of and compliance with the Quality Management System



In order to achieve the above, Bernitsas Law Firm, its Lawyers and Personnel commit to the following principles:

  • To conduct thorough strategic analysis of the goals and objectives of our clients and stakeholders with a view to providing market leading, specialized services that meet their requirements and expectations
  • To ensure effective internal communication between the Firm’s management and all levels of lawyers and personnel
  • To recruit highly qualified, outstanding professionals and lawyers and promote their continuing professional development and advancement
  • To work with reliable business partners and suppliers and continuously monitor and evaluate their products and services
  • To be uncompromising in the observance of deadlines and financial commitments relating to the services we provide
  • To optimise the Firm’s effectiveness and efficiency at every opportunity
  • To consistently improve of the effectiveness of the Quality System procedures



The monitoring of the Quality Management System by way of key performance indicators and the fulfillment of qualitative and quantitative goals, which will be periodically reviewed.


The Managing Partner